Privacy Policy

Hola! Thank you for visiting a Devour Spain website.

This Privacy Policy aims to inform you about how we process personal information that you share with us or that we may collect when you browse this website. It fulfills a legal requirement to protect your privacy while using our website. We want you to understand what information we collect, how we use it, and what choices you have. By using our Web site, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. We welcome your questions and comments on this policy at [email protected].

Types of Information Collected

When you use a Devour Spain website to purchase our services, we may collect personal data such as your name, telephone number, postal address, email address and dietary preferences. Personal information does not include aggregate information, which is data collected in which individual customer identities are removed. We use aggregate information to analyze and improve our website and services, and may share aggregate information with third parties to help us improve, as well as for marketing purposes.

Credit Card Information

If you are making a purchase, you will be required to enter your payment details (credit card information) to our third party ticketing system, EZTix Event Ticketing Inc. Devour Spain does not store credit card information.

How Information is Collected

We collect customer information by using email, online forms and through our booking system, EZTix. When you communicate with us by e-mail or complete an online booking form, any information provided in such communication may be collected.

How information is used

We will use your information only as permitted by law.

We use personal information for the purpose for which it was collected (such as to provide services or complete bookings you have requested), for our own internal business operations, and to respond to customer support inquiries. Aggregate information is used for statistical purposes and to improve your experience on the website. Aggregate information may be shared with our business partners, but cannot be used to contact you individually.

Right to Access

You may exercise your right to access the personal data provided to Devour Spain.  To obtain a copy of this personal information, please write to us at [email protected].

Bookings

When you book a tour or activity, you provide consent for us to send you messages and documents through electronic means (such as booking confirmation emails, tour tickets and follow up emails), and you also permit us to send you our regular newsletters and updates (unless you opt out at the time of booking). You can unsubscribe from receiving our emails at anytime, by clicking ‘unsubscribe’ at the bottom of the emails you receive.

When you pay for booked activities using a credit card, the payment will be processed by EZTix. We do not store credit card information.

Security

We guarantee that under no circumstances will the personal details that are collected on our website be transferred, passed on or sold to any third parties.

Payments are processed through the EZTix system, which allows you to safely transmit all personal data in a transaction, such as name, address and credit card number. Currently, because it’s a pop-up, it doesn’t show the padlock symbol, but you can view the EzTix SSL certificate here.

Cookies

Like most websites, Devour Spain websites use browser cookies to simplify the use of the website and to obtain information that can help us improve the website based on your interests and needs. Cookies are small text files that your browser stores on your device (for example your computer, smartphone or tablet). These files allow the website to tailor itself to your previously determined behaviors or preferences.

We also use cookies to compile anonymous, aggregate information. This enables us to better understand how people are using our website, and to improve the website for future users. Some cookies may also be used for advertising purposes.

By using the website, you agree to the use of cookies for these purposes. However, you are not obliged to accept cookies and, if preferred, you can disable cookies at any time by modifying your browser’s preferences. It is possible that many websites will not function properly with this option selected.

Google Analytics

This Devour Spain website uses Google Advertising Features, as part of Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses cookies (see above), to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored on Google’s servers in the United States.

When required by law, this information may be transferred to third parties. When third parties process the information on behalf of Google, it will not associate your IP address with any other data you have.

You can refuse the use of cookies by disabling cookies in your browser settings, although some of the features of the web may be restricted. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add On for your current web browser.

Updates and Changes to Privacy Policy

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Devour Spain website and your continued use of the website following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Contact Information

Devour Spain SL

[email protected]

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